Perfect Wills engaged The Business School of Will Writing team to work with us approximately 2 years ago as we were using and continue to use the software solution Will Writer Pro. Following an increase in our Business levels we then requested that they re-organise and train our staff to implement a back office system to suit our needs. The team put together a superb CRM software package for us which has greatly enhanced the way our administration, paperwork preparation, document production and back office work and that has saved us and continues to save us hours of time with the ease of use.
They are easy to communicate with and resolve any issues immediately. My business partner has also attended a course organised and ran by them that was extremely helpful in developing our business. With their respective skill sets the Business School of Will Writing are a great team and I would not hesitate in recommending them.
Tim has been a great support for SmartWills, using his expert technical knowledge to nurture new Will Writers. He provides informative and creative training courses, with interesting techniques and strong communication in order to help develop our business.
Not only that, but his professional and friendly approach means that he can be relied upon for quality advice whenever needed, and his explanations simplify everything to make them understandable. He is always on hand to train, advise and assist with anything necessary, and his years of experience in the industry makes his training programmes second to none.
I have been working with Tim now for about a year, both on a one-to-one basis and at a corporate level. During this time, Tim has provided training and support above and beyond the norm to around 50 colleagues. His approach is extremely effective, engaging and above all refreshing! It is not always the easiest of tasks to teach old dogs new tricks but he has done a remarkable job and I certainly believe our organisation is better equipped and better placed to serve our clients in the realms of estate planning.
I have been working with Tim over the past 6 months. He has given not only my team one to one training but has organised and supplied a training plan for that will help generate new business for Fielding Triggs over the next 12 months and beyond. Tim is always on the end of the phone rather than just being just available by email and will always go above what is expected to make sure everybody is happy.